IndiGo chose Swissport Kenya for airport ground services at Jomo Kenyatta International Airport as its first stop in Africa (NBO).
The deal with the biggest airline in India encompasses all aspects of ramp management and passenger services, such as ticketing, check-in, passenger mobility, and aviation security.
Swissport Kenya will offer full airport ground services for IndiGo at Jomo Kenyatta International Airport (NBO).
Together with a wide range of passenger services including check-in, baggage services, and passenger mobility, services like aircraft cleaning, aviation security, and running an executive lounge are also provided. Ramp handling services include moving planes and providing baggage services.
The majority of the general cargo and medicines carried by IndiGo's Nairobi operation will be handled by Swissport.
Racheal Ndegwa, managing director of Swissport Kenya, states, "We are thrilled to be helping IndiGo at their first destination in Africa and we look forward to supporting the growth and success of IndiGo in Kenya and beyond."
"When dependable, long-term customers like IndiGo entrust us to be their partner as they enter new areas, it underlines us in our dedication to provide the greatest value in the market, consistent global service, reliability, and customer centricity, whatever our customers' priorities.
"A significantly above-average level of customer loyalty is our reward."
